Unlimited IT SupportUnlimited onsite & remote support for everyone (unlimited means truly and fully unlimited). Think of us as your own personal IT team, except we are in a different building just minutes away. We understand that every business is unique. There is no 'one size fits all' approach to computer support.
30 Minute Response GuaranteedOur actual average is closer to 5 minutes on all requests! We want to provide not only the highest level of service and solutions, but also a refreshingly unique support experience. We hire people who are not only leaders in their field, but also enjoy interacting with our clients and having fun while doing it.
Flat Monthly ContractFlat rate monthly bill with a month-to-month contract. It is our job to earn your business every month! IT is central to any business and we don't take that responsibility lightly. Team members are ready to handle anything that comes their way with professionalism, integrity and a true sense of urgency.
More than just ITWe are far more than just your IT team, we leverage your assets using technology maximizing your teams performance. Once we understand your network we recommend ways to improve your technology, find ways to reduce costs, help create a path to business grow. Ultimately, you focus on growing your company without the worry.
We are a Grand Rapids computer support, managed IT service company with over 30 years experience. Think of us as your own internal dedicated computer team that would handle anything that comes up! Essentially we are your team of IT professionals at a fraction of the cost!
We offer Managed Services – This approach to IT is a bit unique. We provide an “all you can eat” service at a flat rate. We handle all of your infrastructure and hardware, and we interact with internet service providers and other vendors on your behalf. All of your staff will have access to support when they need it. In fact, our average response time is under 5 minutes! In addition to our on-site and remote service, we have a team that is dedicated to optimizing your systems. They are actively looking for and repairing any potential problems that they detect before they become a problem for your people.
Our greatest specialty is auto dealerships We are the most knowledgeable dealership niche IT company with over 34 years in the industry. We have senior level technicians who have extensive experience in dealership roles like F&I, sales, bookkeeping, and parts. We have invested a lot of time getting to know how dealerships work and understanding the type of IT support and systems that make dealerships successful.
Is your office HIPAA compliant? We are one of the few companies in GR who are HIPAA compliant and will sign a BAA (business associate agreement). We have worked hard to become certified with today’s HIPAA standards. Let us work with you to set in place the right practices for your team. Ask for references and we would be happy to connect you with some of our medical clients.
Today’s businesses are run entirely on computers and servers. Their network is the backbone of their business. Security, efficiency, proactive solutions are a just a few things our services do for our accounting clients. They sleep easy at night knowing their business is protected from hackers and security threats that are constantly evolving.
Billing, plans, invoicing, client notes, coordination, and so much more are required to run a successful construction company. A strong IT network is required to support it. Our construction clients have enough to manage and technology isn’t one of them. We focus on your computers so you can focus on your business.
90 Days Avg Minutes Ticket Response
Over Proactive Tickets Daily